New Auto-match to a therapist nearby

Fill every referral with the right therapist, automatically.

FeloCare is built for mobile and in-home therapy. It reads each referral, verifies benefits, and syncs the record to your EHR, then matches the patient with an available therapist nearby. Fewer referrals slip away, and more home visits get booked.

Book a demo See how it works

HIPAA-compliantWrites back to Epic, Athena & WebPTLive in 2 weeks

Incoming referrals

Auto-parsed · sorted by AI confidence

3 to review

Marcus Whitfield

Right knee pain w/ mild OA · Aetna PPO

94%

Priya Ananth

Rotator cuff tendinopathy · BCBS

91%

Eliana Reyes

Post-CVA gait dysfunction · Medicare

78%

AI intake call · Priya A.

2m 14s · confirmed

FeloCare: Hi Priya, calling from Lakeside PT to schedule your first in-home therapy visit. Do mornings work?

Priya: Yes, mornings are great. Next week?

Confirmed by AI

The platform

One workflow, from fax to first home visit

FeloCare handles everything from a referral landing in your inbox to a therapist arriving at the patient's door. Built for mobile and in-home therapy.

AI referral intake

FeloCare reads every fax, EHR export, and upload automatically. Diagnosis, codes, payer, and visit plan come out structured. Benefits get verified, then the whole record writes straight into your EHR. No retyping.

Reads handwriting & scanned PDFs
Verifies insurance eligibility & benefits
Syncs into Epic, Athena & WebPT automatically

AI patient calls

FeloCare phones patients in a natural voice to confirm the referral, book the in-home visit, send reminders, and run check-ins. Every call is transcribed, summarized, and tagged with sentiment.

Confirms home address & visit window
Auto-retries & voicemail drops
Escalates concerns to a therapist

Smart therapist matching

Most mobile therapists work on contract. FeloCare offers each new case to available therapists near the patient at once. The first to accept claims it, so referrals get filled in minutes instead of going stale.

Matches by patient location & availability
Accept-to-claim: first to respond wins
Fewer dropped referrals, more revenue

Referral intake

Read the referral. Check benefits. Write it to your EHR.

Drop in a referral and FeloCare extracts every field, verifies the patient's insurance benefits, and posts the structured record straight into your EHR. It even highlights where each value came from. No double entry, no copy-paste.

Source-linked fieldsClick any value to jump to it in the original document.
Benefits verified at intakeEligibility, copay, visit limits and prior-auth flags pulled automatically.
Auto-synced to your EHRThe final step writes the record into Epic, Athena, or WebPT automatically.

Northstar Orthopedics

Referral · Fax
05/27/2026

Patient

NameMarcus Whitfield

DOB / Sex04/11/1968 · M

Referral

DiagnosisRight knee pain, mild OA

PlanPT 2×/wk, 6 weeks

PayerAetna PPO

Extracted

Diagnosis

Right knee pain, mild OA96%

Body part

Right knee99%

Visit plan

2×/wk · 6 wks92%

ICD-10

M17.1181%

Insurance benefits

Active · $30 copay · 18 visits leftVerified

Posted to EpicSynced

Patient communication

A front-desk caller that never goes to voicemail.

FeloCare calls patients the moment a referral is confirmed, books the first in-home visit, and keeps following up with reminders, check-ins, and discharge. You wake up to confirmed home visits and a short list of anyone who needs a human.

Natural, on-brand voiceSounds like your clinic, follows your scripts and hours.
Concerns escalate instantlyPain spikes or hesitation get flagged for a therapist.

Intake call · Jordan O'Hara

CALL-3041 · 2m 14s

FeloCare: Hi Jordan, this is the team at Cedar Valley Mobile Therapy. Dr. Tan referred you for your lower back. Would you like a therapist to come to your home?

Jordan: Yeah, definitely. That'd be so much easier.

FeloCare: Great. We can come Monday or Wednesday afternoon next week. Which works better?

Jordan: Wednesday afternoon is perfect.

ConfirmedHome visit · Wed 2:30 PMSentiment: positive

Therapist matching

Every referral, filled by an available therapist nearby.

In mobile therapy, most clinicians are contractors, and every unassigned case is lost revenue. FeloCare offers each new case to qualified therapists in the patient's area at once. The first to accept claims it, so cases get covered in minutes, not days.

Matched by area & availabilityOnly therapists who can actually reach the patient are offered the case.
Accept-to-claim dispatchFirst qualified therapist to accept gets it. No manual phone tree.

Auto-assign case

Marcus Whitfield · Right knee · 94110

Filling

Anya Patel, DPT

2.4 mi away · Senior PT

Accepted

Reese Caldwell, PT

4.1 mi away · Associate PT

Notified

Marco Reyes, PTA

5.8 mi away · PTA

Notified

Assigned to Anya Patel in 6 min · 3 therapists notified

How it works

Live in three steps

No rip-and-replace. FeloCare sits on top of the fax line and EHR your mobile practice already runs on.

1 CONNECT

Point your referrals in

Forward your fax line and connect Epic or Athena. Referrals start flowing into one inbox within a day.

2 AUTOMATE

Read, verify & sync

Each referral is parsed, benefits are verified, and the structured record is written straight into your EHR automatically, around the clock.

3 ASSIGN

Match an available therapist

The case is offered to qualified therapists near the patient. The first to accept claims it, the patient gets a call to book, and you've filled another referral.

Security & compliance

Built for protected health information from day one

PHI never trains a model. Every action is logged, encrypted, and access-controlled to the role.

HIPAA compliant

BAAs in place across the stack. PHI handling audited end to end.

Encrypted always

AES-256 at rest, TLS 1.3 in transit. Keys rotated automatically.

Role-based access

Therapists, admins, and students see only what their role allows.

Full audit trail

Every parse, call, and edit is timestamped and exportable.

HIPAASOC 2 Type IIBAA availableTCPA-aware calling